Field Service Engineer

Job Title: Field Service Engineer

Location: Seattle

Salary: $83k – $114k

Job Description:
The Field Service Technician is responsible for repairing and installing high-speed 5-Axis CNC machining centers at customer facilities.

Job Purpose:
To ensure the highest levels of customer satisfaction by maintaining advanced CNC machine tools on-site.

Duties and Responsibilities:

• Must possess a strong mechanical background with the ability to resolve complex mechanical issues.
• Requires in-depth knowledge of electronics and electrical systems.
• Ability to perform precise mechanical adjustments using precision measuring tools and equipment is essential.
• Experience with CNC machine tools is required.
• Knowledge of CNC and PLC controls is necessary. Familiarity with Siemens CNC controls is preferred. Experience with laser calibration equipment is an advantage.
• Strong troubleshooting and problem-solving skills are essential.
• Responsible for the troubleshooting, repair, and installation of advanced machine tools, including mechanical, electronic, hydraulic, and pneumatic components.
• Position is based in Seattle with travel required, approximately 50% outside the local area. May require extended periods away from home, potentially several weeks at a time.
• Must be a self-starter, capable of working independently without supervision.
• Required to document service and installation activities by completing forms, reports, and records.

Salary/Benefits:
Compensation will be based on experience, skills, and abilities. Full company-paid benefits are provided.

Skills/Qualifications:

• Strong mechanical aptitude
• Proficient in electronics troubleshooting
• Analytical thinking and problem-solving skills
• Sound judgment and decision-making abilities
• Strong customer relationship skills
• Competency in equipment maintenance
• Excellent reporting and communication skills
• High attention to detail and quality focus
• Results-driven and able to maintain confidentiality